FAQ

Admission

How do I arrange for admission at Beethoven Recovery Centre?

You can phone us directly for assistance or arrange for admission via a healthcare professional.

What is required prior to admission?

We will provide you with adequate information prior to admission regarding our requirements and what to bring along.

The most important requirements are:

A hospital authorisation number which is obtained by the patient wanting to be admitted or by his/her referring practitioner. We will provide a pre-authorisation form towards this end that must be completed and sent to us before admission.
Your Medical Aid card and Identity Document.
A deposit which can be paid for via EFT, cash or credit/debit card.
- For rehabilitation patients this deposit is used for medication, laundry and the kiosk.
- For psychiatric patients this deposit is used for kiosk purchases and laundry only since medication is fully covered by medical aids.

*Please note: Kiosk and laundry deposits are not compulsory. However, if no deposit is paid then no purchases from the Kiosk can be made and laundry cannot be done as we are a cashless establishment.

Any medication (especially chronic medication) in its original packaging that is currently being used. A medical practitioner will re-prescribe what is deemed appropriate.
An arranged admission time.

Why the need for a kiosk and laundry deposit?

In order to promote the safety and security of patients as well as to reduce the temptation of trying to trade in illicit substances or goods, having a cashless environment is of great importance.

I have no transport available, how do I get to Beethoven Recovery Centre?

A shuttle can be arranged. Directions are clearly indicated on our contact page and google maps can also be used. Should you require additional assistance please get in touch with us directly.

Therapy

Am I expected to attend group sessions?

Attending group sessions is compulsory as these address relevant issues and assist in a patient’s therapy and recovery.

What are the groups about?

Please see an example of a weekly programme here. The programme runs on a 14-day cycle and topics that are addressed in psycho-social groups include but are not limited to:

Boundaries & Assertiveness
Self-esteem & Identity
Co-dependency
Understanding a diagnosis and managing it
Skills for handling of conflict, stress, burn-out etc.

Groups are divided into theoretical groups and groups that are more practical. Arts and crafts are presented within occupational therapy groups. Relaxation and sports activities are presented within occupational therapy groups.

How many groups do I attend a day?

The programme allows for two psycho-social groups, an arts and crafts group and a sport / relaxation activity each week day.

Do I have free time available?

Patients are given time between groups to relax. At Beethoven Recovery Centre a holistic approach is followed and therefore activities such as reflection and relaxation are seen as part of recovery. Patients are given time for such activities in the evenings and over weekends.

Accommodation & duration of stay

How long will I be expected to stay?

Rehabilitation patients:

Patients are expected to complete a 21 – 24 day primary programme.

Psychiatric patients:

The length of stay depends on acuity and is determined by a psychiatrist. The average length of stay is 12 days.

Will I be allowed visitors during my stay?

Due to COVID- 19 regulations, all visiting hours have been cancelled until further notice.
Visitors will only be allowed by arrangement of a Medical Practitioner, in terms of valid healthcare consulting reasons. This must be cleared with security beforehand.

Can I have my own room?

All rooms have 2 to 3 beds per room, an en suite bathroom, a small lounge or larger communal lounge as well as DSTV, air-conditioning and a kitchenette. Should a patient require his / her own room he / she will pay double the daily tariff, provided beds are not at capacity.

Am I allowed use of my laptop, tablet and cellphone?

Laptops and tablets may be used at night.

Cellphones may be kept during the day. However, they should be turned off during individual and group sessions.

Finances

What will my stay cost me?

Rehabilitation patients:

Depending on your medical aid a co-payment may be required on admission. Non-chronic medicine is claimed from your savings benefit, and where said benefit is exhausted, will be deducted from the deposit.
Medical practitioners, diagnostics and allied healthcare services are covered by most medical aids.

Psychiatric patients:

Our daily tariff for the psychiatric hospital is contracted with medical aids and can vary.
No co-payments are required and medicine is claimed from your in-hospital benefit.
Medical practitioners, diagnostics and allied healthcare services are covered by all medical aids.
You may pay a deposit should you wish to make use of the kiosk and laundry.

For private patients:

Please contact us directly and ask for a quotation.